Privacy policy

Last updated: October 14, 2026

GLOED operates this online store in Alberta, Canada. This policy describes how we handle personal information when you visit our site, join our launch list, contact us or, once ordering opens, buy products. Our store is powered by Shopify. For questions or requests about your information, contact elwintenhove@gmail.com.

Information we collect

We may collect your name, email address, phone number, shipping and billing details, order and payment-related information, messages you send us, and information about your device and use of our site. When you join the launch list, we collect the email address you submit and your marketing preference. Payment information is processed by our payment providers; we do not need to store your full card number to fulfill an order. Cookies and similar technologies may collect device and browsing information.

How we use it

We use information to respond to inquiries; manage the launch list; process and deliver orders, returns and customer support; protect the store from fraud and misuse; understand and improve the shopping experience; and meet legal obligations. We send promotional email only according to your preferences and applicable law. You may unsubscribe using the link in an email or by contacting us. Transactional messages about an order may still be sent.

Who receives it

Shopify hosts the store and processes information needed to provide it. Payment processors, shipping carriers and service providers may receive information needed to perform their services. We may disclose information if required by law or to protect legal rights. Shopify and other providers may process information outside Canada, where different laws may apply. Read Shopify’s consumer privacy information for details about Shopify’s processing.

Cookies, security and retention

Cookies help the store function, remember preferences and understand usage. Available privacy choices may appear through the store’s cookie controls, if enabled, and your browser settings. We use reasonable safeguards and retain information only as long as needed for these purposes, legal requirements and resolving disputes. No online system can be guaranteed perfectly secure.

Your choices and rights

You can ask to access or correct personal information we hold about you, and request deletion where applicable, by emailing us. We may need to verify your identity and may retain information where law requires. You can also use Shopify’s privacy portal for rights concerning information Shopify processes for its own purposes. If you have a concern, contact us first; you may also contact the relevant privacy regulator.

Changes

We may update this policy to reflect changes to the store or legal requirements. We will post the updated version here with a new date.